Account privacy
Delete your account
Request deletion of your Living Passage account and associated data.
Enter the email address connected to your Living Passage account. We may contact you at that address to verify ownership before completing the request. Requests are processed manually. We will communicate the expected timing and confirm when deletion is complete, subject to applicable legal deadlines.
What will be deleted
Once verified, we will delete your Living Passage account and the personal app data associated with it, including saved reading progress, bookmarks, preferences, and account access records.
Requesting deletion does not cancel an App Store or Google Play subscription. Manage it in Apple’s subscription settings or Google Play’s subscription settings, depending on where you subscribed. You can request deletion regardless of whether you have canceled.
For a guest account or an AI-data request, email owner@livingpassage.com. Include the User ID shown in Settings if available. See our Privacy Policy for retention details and help identifying AI records.
What may be retained
We may retain limited records where required for legal, security, fraud-prevention, or financial reporting obligations. Those records are kept only for the period required for those purposes.
